SysAid, that is a Boston based supplier of this IT service management and the support desk solutions has secured $30 Million from the financing round of Series A. The investment marks SysAid’s initial funding round, having functioned as a bootstrap business since it was set up in 2002.
This time around was led by the IGP. Post investment, Haim Shani, the Co-founder of the IGP and Uri Erde, The General Partner of IGP will join since the SysAid will join as the Board of Director. The organization as of today has an plans to utilize the fund for more growth its reach one of the moderate market organizatons.
The organization which iw based in 2002 and headed by the Sarah Lahav, CEO, and Israel Lifshitz, creator. SysAid that offers the cloud along with on-premise IT service Management alternatives which unites all of the vital abilities in 1 tool in the conventional ticket into the asset administration.
The ITSM solution, is utilized to improve and boost their productivity throughout the office, from IT and finance to operations, marketing and HR purposes that also comprises the main cause analysis, automation and codeless configuration that clients can access from one display.
Offered in over 40 languages, SysAid servers over 10000 clients across the 140 nations with a vast assortment of sizes and businesses.
SysAid CEO Sarah Lahav stated,”We’re devoted to simplifying and simplifying the intricacies of daily lifetime for IT professionals about the service desk. Following two years of deep cooperation with our precious clients, we’ve got a deep comprehension of their challenges and demands, and we construct our solutions only for a single goal: to provide our clients with a single, holistic tool which permits them to deliver first-class support to their associations.”
SysAid founder Israel Lifshitz stated, “We founded SysAid to favorably affect the lives of IT professionals throughout the world. We are excited that this new venture enables us to maintain our clients one step before their ever-changing needs of their business to provide excellent service in scale, both fast and with minimal work.”